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📚 Help Center

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Guides, tutorials and answers - all in one place.

⚡ Popular:How WhatsApp ordering works How to create your first store Enabling Cash on Delivery Understanding order statuses Adding custom checkout fields Creating a coupon code Scalor Online Shop charge?

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Getting Started

Account setup and your first store

How to create your first store5 min read Adding and managing products6 min read Setting up your WhatsApp number3 min read How to share your store link2 min read Customizing your homepage4 min read All articles ->

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WhatsApp & Social Commerce

WhatsApp, Instagram, TikTok setup

How WhatsApp ordering works4 min read Setting up your Instagram bio link2 min read Turning TikTok traffic into sales3 min read Adding social media links to your store2 min read Enabling the WhatsApp chat button2 min read All articles ->

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Orders & Checkout

Managing orders and buyer experience

Understanding order statuses3 min read How to add custom checkout fields4 min read Creating manual orders3 min read Where to find the order tracking link2 min read Exporting orders to CSV2 min read All articles ->

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Coupons & Discounts

Running promotions and sales

Creating a coupon code3 min read Percentage vs fixed amount discounts2 min read Setting expiry dates and usage limits2 min read Product discount pricing3 min read All articles ->

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Shipping & Payments

Delivery fees and payment methods

Setting your shipping fee3 min read Free shipping above a threshold2 min read Enabling Cash on Delivery (COD)2 min read Adding manual payment instructions3 min read Configuring a pickup option2 min read All articles ->

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Billing & Subscription

Plans, payments and account management

What happens when the free trial ends2 min read How to subscribe to a plan3 min read Switching to annual billing2 min read Upgrading or changing your plan2 min read Cancelling your subscription2 min read All articles ->

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